The participant from Denmark had asked for a withdrawal fewer than two weeks before publishing this complaint. The payment experienced not been processed but. Following the participant confirmed that no payout had been received even following the advised ready duration of fourteen days, the Grievances Group sought supplemental facts to help further.

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The participant from Portugal had asked for a withdrawal in excess of forty eight several hours prior but faced inconsistent information and facts from casino aid, with promises of each pending processing and complex concerns. Just after checking along with his bank, he verified there was no pending acceptance, major him to suspect he was remaining misled.

The player from Switzerland is dissatisfied with insufficient enforcement relating to Accountable Gaming methods. We rejected the criticism since the player didn't respond to our messages and concerns.